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United Electrical Ext. Warranty - +2Y Cover Std - Portable Electronic
Devices $501- $1000
United's CCP takes
control of the warranty at the end of the original manufacturers warranty.
During the manufacturer period, the customer still goes through their normal
warranty procedure.
I.e. If the manufacturer has a 1 year warranty, a +2 year will give the customer
a total of 3 years. The 1st year from the manufacturer, and the 2nd and 3rd
years from United. The 5 Year Upgrade service also begins after the expiration
of the standard warranty, however finished 5 years from the equipment's original
date of purchase.
United provides an attractive market leading physical retail warranty product.
Features are:
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Professional
retail packaging
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Complete terms
and conditions supplied
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Easy to read
service procedures
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Brochure or CD
version is provided for easy online warranty registration (registration
forms always included)
Features &
Benefits
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Benefits of the Customer Care Program (CCP)
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Enhances The Original Manufacturers Warranty
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Extends
The Total Period of Cover On The Parts and Labor
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No
Repair Bills
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Hassle
Free Service
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We Come
To You. No Risk Of Further Damaging From Transporting Heavy
Equipment Back To A Service Centre
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Most
Large Screens Don’t Fit In A Car
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Protecting your investment
Features of the Customer Care Program (CCP)
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Up to 5
Years Total Coverage Available
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Nation
Wide Coverage
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On-Site
Service and Support
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Repair
or Replace
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Forward
Shipment on Most Parts
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On-Site
response Time Normally Under 8 Business Hours
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Free
Call 1800 Australia Wide (0800 NZ)
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PEACE
OF MIND
All our
CCPs are on-site warranties giving customers the satisfaction of knowing
that they only need to call United and the rest will be taken care of.
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SERVICE TYPES
United CCPs are all on-site as standard. Due to the vast range
of equipment United can cover, there are 4 main different types
of on-site services provided depending on the product:
ON-SITE REPAIR
One of United's service agents will go out to the customer's
home or business and fix the equipment. The system is not
usually taken off site.
ON-SITE EXTRACTION
Up to 2 service agents will remove and re-fit the equipment from
the home or business. The equipment is also transported to and
from the service centre free of charge.
PICK-UP & DELIVERY
Similar to extraction, although the customer is to have the
equipment ready packed in a box for a courier pick-up. Repaired
equipment will also be returned via courier.
RTB EXTRACTION
Used for Car Audio where the customer drives the car to United's
service agent for removal of the equipment. Then once repaired,
the equipment will be re-installed into the car. |
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