|
SERVICE TYPES
United CCPs are all on-site
as standard. Due to the
vast range of equipment
United can cover, there are
4 main different types of
on-site services provided
depending on the product:
ON-SITE REPAIR
One of United's service
agents will go out to the
customer's home or business
and fix the equipment. The
system is not usually taken
off site.
ON-SITE EXTRACTION
Up to 2 service agents will
remove and re-fit the
equipment from the home or
business. The equipment is
also transported to and from
the service centre free of
charge.
PICK-UP & DELIVERY
Similar to extraction,
although the customer is to
have the equipment ready
packed in a box for a
courier pick-up. Repaired
equipment will also be
returned via courier.
RTB EXTRACTION
Used for Car Audio where the
customer drives the car to
United's service agent for
removal of the equipment.
Then once repaired, the
equipment will be
re-installed into the car. |